WD-40 Company



Use Case

Contract Lifecycle Management

WD-40 gains broad compliance and accountability with Conga Contracts contract management system

Headquartered in San Diego, WD-40 Company is a global consumer products company dedicated to delivering unique, high-value and easy-to-use solutions for a wide variety of maintenance needs of “doer” and “on-the-job” users by leveraging and building the brand fortress of the company. The company markets multi-purpose maintenance products under the WD-40®, 3-IN-ONE®, and BLUE WORKS® brand names as well as homecare and cleaning brands. WD-40 Company markets its products in 187 countries worldwide and recorded sales of $343 million in fiscal year 2012.

Business challenge

Prior to implementing the Conga Contracts℠ solution, each international office and department managed their own contracts with no centralized or structured system. Contracts were scattered in drawers, on laptops and in boxes.

  • Needed to be SOX compliant
  • Needed security based on user accessibility by function and role
  • Developed a six year plan to better manage third-party relationships through an improved contract administration program
  • Assembled a team of advocates worldwide to develop a solution

Success strategy

Conga Contracts stepped in to provide a fully integrated contract lifecycle management system. The new CLM system provided:

  • Real-time reporting capabilities
  • Specific accessibility configurations by department and user
  • Dynamic forms and customizable contract templates
  • Ability to develop and house standard clauses
  • Ability to develop policies and process workflows with standardized approvals to handle the most important contracts
  • Adaptability to OCR’d legacy contracts

Benefits and results

  • Full capability to implement across countries, departments, and user roles
  • Procedures and rules developed for internal compliance and accountability
  • Signed contracts managed centrally with approval workflow
  • Being utilized for hundreds of contracts world-wide for agency partners, financial partners, supply chain partners, customer and services relationships
  • The electronic contract management system can easily grow with the organization